Terms & Conditions

These terms cover your use of this website and our general approach to client engagements. The business behind the Infyny Labs brand is infynylabs, referred to here as “we” or “us”.

Please read these terms before using the site or arranging work with us. If a point needs clarification, contact us before proceeding. How we handle personal information is explained in our Privacy Policy.

1. Projects and agreements

We provide software development, AI integration, automation, e-commerce, cloud and related digital services. The descriptions on this website explain our services. They are not a commitment to deliver a particular result, feature or price.

Before work begins, the proposal or project agreement must record the deliverables, responsibilities, timetable and payment terms and be signed by both parties. If the scope changes, the effect on cost and delivery needs to be agreed in writing.

Some work depends on information, access or decisions from your team. Those dependencies belong in the project plan so both sides understand what is needed and when.

2. Using this website

You may use this site to learn about our work, read our content and contact us. Please provide accurate information in enquiry and application forms and only submit material you are entitled to share.

• Do not attempt to access accounts, records or systems without permission.
• Do not upload malicious files, interfere with the site or use its forms to send spam.
• Automated access must respect our published crawler instructions and must not disrupt the site or bypass access restrictions.
• If you notice a security issue, report it privately using the contact details below. Do not access or disclose other people’s information.

We may restrict access where necessary to address misuse, protect the service or meet a legal obligation.

3. Ownership and licences

Unless the project agreement states otherwise, ownership of work created specifically for your project passes to you once the relevant fees have been paid in full. This is subject to any third-party rights or licences that apply to that work.

Our pre-existing tools, reusable components, methods and internal documentation remain ours. Third-party software, including open-source libraries, remains subject to its own licence. The project agreement should explain the rights you receive in any of these materials included in your deliverables.

The website’s original text, designs and other materials belong to infynylabs or their respective rights holders. You may link to our pages and quote brief extracts with attribution. Do not copy substantial parts of the site or present our work as your own without permission.

4. Fees and payments

Your project agreement sets out the fees, any deposit, payment milestones and due dates. We generally require an initial payment before starting work. The amount and schedule are agreed for each project.

Check whether the quotation includes hosting, platform subscriptions, model usage, messaging fees and other ongoing services. These costs depend on the project and should be identified before you commit.

5. Responsibility and limits

If you find a defect in work we supplied, contact us with the details and, where possible, the steps needed to reproduce it. We will review the issue and address confirmed defects in accordance with the project agreement.

Business results depend on more than the software itself. We do not guarantee revenue, search rankings, customer growth or other commercial outcomes. Third-party outages, changes made after handover and matters outside our control may also affect performance.

To the extent permitted by law and unless the project agreement provides otherwise, we do not accept liability for indirect or consequential losses, including resulting loss of revenue, data or customers. Our total liability relating to a project is limited to the amount you paid us for that project.

Nothing in these terms excludes a responsibility or restricts a right that applicable law does not allow us to exclude or restrict.

6. Third-party services

A project may use hosting, payment services, AI providers, messaging platforms or other external software. Those services have their own terms, charges, availability and data-handling practices.

The relevant services and account responsibilities should be identified in the project agreement. Review their terms before authorising their use. We can help explain how an integration works, but we do not control an outside provider’s decisions or future changes.

7. Ending a project

Either party may end an engagement in accordance with the project agreement. Notice, outstanding fees, work in progress and handover arrangements are handled under that agreement.

At the end of a project, we arrange the handover of deliverables you are entitled to receive, subject to the agreed payment terms. Confidential information is returned, deleted or retained as required by the agreement and applicable record-keeping obligations.

8. Governing law

infynylabs operates from India. These terms are governed by Indian law, and disputes are subject to the jurisdiction of the competent courts in India, unless a project agreement provides otherwise or applicable law requires a different approach.

If a concern arises, contact us with the relevant details so we can try to resolve it directly. This does not prevent either party from using a legal remedy available to them.

9. Changes to these terms

We may revise this page as our services or requirements change. The revision date appears at the top. Updating this website does not, by itself, amend an existing signed project agreement. Changes to that agreement must follow its own terms.

10. Contact

For a question about these terms or an existing engagement, email infynylabs using the address below. Include your project name or reference, if you have one, so we can direct the enquiry to the right person.